Contact us

We're happy to help with trading inquiries, account opening, asset transfers and answering any technical support questions you may have.

We're always here for you and we're ready to listen.

By phone

Call us with your questions, concerns and account inquiries. After service hours, please feel free to contact us through our Automated Scotia iTRADE TeletraderTM Client Service.

Client Services

Toll-Free (Canada/USA) Monday – Friday (8:00 a.m. – 8:00 p.m. ET)

1-888-TRADE88 (1-888-872-3388)

Outside Canada or USA 416-214-6457

Client Onboarding & New Accounts

Toll-Free (Canada/USA) Monday – Friday 
(8:30 a.m. –  5:30 p.m. ET)


Automated Scotia iTRADE TeletraderTM Client Service

24/7. Download or print the reference guide for step by step instructions.

Automated Telephone Reference Guide

More ways to reach us

Connect with us in a way that’s convenient for you.

Email us

For Client Service enquiries please email:

To Open an Account please send an email to:

By Mail

Scotia iTRADE
PO Box 4002 Station A
Toronto, ON
M5W 0G4

Make our acquaintance

We’re here if you need to drop-off documentation, for cheque pickup/drop-off and for general questions at the times below. Getting to know our clients better and hearing your personal feedback helps us ensure that we always deliver the best possible service.

In branch

Visit a Scotiabank branch near you.

Scotia iTRADE Investor Information Centre

44 King Street West, Scotia Plaza (Lower Concourse),
Toronto, Ontario

(10 a.m. – 2 p.m ET)


Note: Investor Information Centre will be closed for all TSX holidays.
View Holiday Schedule.