Contact us
We're happy to help with trading inquiries, account opening, asset transfers and answering any technical support questions you may have.
We're always here for you and we're ready to listen.
By phone
Call us with your questions, concerns and account inquiries. After service hours, please feel free to contact us through our Automated Scotia iTRADE TeletraderTM Client Service.
Client Services
Toll-Free (Canada/USA) Monday – Friday (8:00 a.m. – 8:00 p.m. ET)
1-888-TRADE88 (1-888-872-3388)
Outside Canada or USA 416-214-6457
Client Onboarding & New Accounts
Toll-Free (Canada/USA) Monday – Friday
(8:30 a.m. – 5:30 p.m. ET)
Automated Scotia iTRADE TeletraderTM Client Service
24/7. Download or print the reference guide for step by step instructions.
More ways to reach us
Connect with us in a way that’s convenient for you.
Email us
For Client Service enquiries please email:
service@scotiaitrade.com
To Open an Account please send an email to:
openaccount@scotiaitrade.com
By Mail
Scotia iTRADE
PO Box 4002 Station A
Toronto, ON
M5W 0G4
Make our acquaintance
We’re here if you need to drop-off documentation, for cheque pickup/drop-off and for general questions at the times below. Getting to know our clients better and hearing your personal feedback helps us ensure that we always deliver the best possible service.
In branch
Visit a Scotiabank branch near you.
Scotia iTRADE Investor Information Centre
44 King Street West, Scotia Plaza (Lower Concourse),
Toronto, Ontario
Monday-Friday
(8:30 am -4:30 pm ET)
Note: Investor Information Centre will be closed for all TSX holidays.